FAQ's

Timber

It is difficult to determine if stains will be removed entirely until we commence grinding works as it depends on the type of stain and how deep into the concrete it has penetrated. When sealing or coating works commence, occasionally previously unnoticeable stains can become apparent.

No not generally, pricing to sand and coat existing timber floors can vary quite considerably depending on a number of variants; size of the rooms / area, condition of the flooring, repairs required, direction of the boards in small areas and hallways, coating type and many more factors come into play when costing a floor to be sanded. We complete onsite inspections and obligation free quotes for each job.

No, all furniture and appliances need to be moved by the client or the client needs to engage a furniture removal company to move and store their furniture and appliances prior to ProSanding arriving onsite.

Yes, ProSanding can remove carpet, vinyl, floating flooring, tiles, old timber flooring for you.
This will need to be costed and included in your quote so please let us know if you require removal of floor coverings.

We can carry out board repairs to existing floors, we stock a range of new and recycled floorboards in varying species and widths specifically for this purpose. Whilst we can match the boards to your existing floor as closely as possible, due to timber being a natural product there are always some variances in grain, colour and feature content.

Generally, this is an indication that your floorboards are at the end of their lifecycle. Once a floor has been sanded numerous times, the amount of timber left on the surface of the board diminishes and when the surface of the board gets too thin, the boards start to crack and splinter along the tongue and groove indicating that it cannot be sanded any further. We are happy to inspect the floor to confirm if this is the case and can supply pricing on a new floor to be installed, which can even be installed over the top of your existing floor.

Large gaps between boards cannot be filled using a traditional timber filler or “putty”, as this is a rigid product and timber floors (even old floors) will expand and contract throughout the course of the year with the change in the seasons or the weather causing the putty to crack and break out of the gaps. A flexible filler or “caulking” can be used however it is important to know that it must NOT be a silicone-based product. We recommend using a polyurethane based or acrylic based caulking product such as Sikaflex Pro or Selleys No More Gaps in a colour of your choice.  This can be completed after sanding and coating and can be done by the homeowner or your local caulking specialist.

Staining such as pet stains, oil stains, water stains, in-grained dirt can be sanded however not always removed entirely. Severe staining would require the boards being replaced.
Old coatings, paint and timber stains can be removed however the timber underneath can remain slightly discoloured occasionally appear lighter than the rest of the floor.

Our sanding machines are equipped with dust extraction however you will find that a small amount of fine dust may settle on skirting boards, window sills, shelves, benches etc. When it comes time for us to final coat the floor, our staff will vacuum skirting boards, window sills, shelves, benches etc as we need a clean dust free environment to ensure we achieve a flawless finish.

Painting is best left until after the floor is sanded and coated. Our sanding machines need to get quite close to the skirting boards in order to remove old coatings and sand the floor to a smooth finish which can scuff or mark paintwork especially if it is fresh. We stock a number of floor protection products that can be installed over a finished floor prior to paining.