FAQ's

Concrete

No, floor coatings require minimal air movement to prevent dust, fluff, hair etc from being blown onto the wet coating resulting in imperfections in the finished product. Opening/closing doors and simply moving through the home even in areas where the floors have not been coated can cause these contaminants to be blown into the wet coating.  Some floor coatings can also produce toxic fumes and it is strongly recommended that you stay elsewhere while these works are completed.

If you have chosen Super Polish, your floors can be walked on straightaway and your furniture and appliances can be moved back into place.
If you have chosen a coating, a minimum of 24 hours after the final coat is completed depending on the type of coating used and drying time required for the current temperature (coatings take longer to cure in cold weather). The house should first be opened up and aired out for at least 3 to 4 hours prior to normal foot traffic on the floor. We will provide our clients with the aftercare information required for your floor at the completion of your job and are happy provide any other aftercare advice you may require.

No not generally, pricing to grind and polish existing concrete floors can vary quite considerably depending on a number of variants; access for our machines to the home, size of the rooms / area, condition of the concrete, repairs required, hardness of the concrete and many more factors come into play when costing a floor to be ground and polished or coated. We complete onsite inspections and obligation free quotes for each job.

No, all furniture and appliances need to be moved by the client or the client needs to engage a furniture removal company to move and store their furniture and appliances prior to ProSanding arriving onsite.

 

Yes, ProSanding can remove carpet, vinyl, floating flooring, tiles and tile adhesive.
This will need to be costed and included in your quote so please let us know if you require removal of floor coverings.

If you have chosen Super Polish, your floors can be walked on straightaway and your furniture and appliances can be moved back into place.
If you have chosen a coating, a minimum of 48 to 72 hours after the final coat is completed depending on the type of coating used and drying time required for the current temperature (coatings take longer to cure in cold weather).

Extreme care should be taken when replacing furniture and appliances not to drop or drag across the floor as this will cause damage to the fresh coating. We will provide our clients with the aftercare information required for your floor at the completion of your job and are happy provide any other aftercare advice you may require.

Our grinding machines are equipped with dust extraction however due to the nature of the works, some of the processes can be quite dusty, we recommend that plastic sheeting is put up across openings where doors cannot be closed and that furniture in adjoining rooms is covered prior to our arrival onsite.

The floor should be swept regularly using a soft bristled broom or microfibre pad. Mopping should be done damp NOT wet and the recommended cleaning product should always be used for the type of treatment used on your floor. We will provide our clients with the aftercare information required for your floor at the completion of your job and are happy provide any other aftercare advice you may require.

No, steam mops soften coatings and degrade sealers which can them make them especially prone to wear and damage. We will provide our clients with the aftercare information required for your floor at the completion of your job and are happy provide any other aftercare advice you may require.

Coatings and sealers can wear differently depending on a number of factors such as dirt/sand/grit, cleaning products, pets and high traffic areas. Areas such as doorways, hallways and living areas will wear faster than less frequently used areas of your home. On average, our recommendation varies from 2 to 10 years depending on the coating / sealer type, foot traffic and how the floor has been cared for. If the coating is badly worn or scratched, the floor will need to be re-ground.